Warranty

Lewco Clothing warrants its flame-resistant garments to be free from workmanship and material defects for the useful life of the products when the garments' warning, use, and care instructions are followed. For purposes of this warranty, "workmanship and material defects" is defined as defects arising from the manufacturing process, including loose or broken seams, malfunctioning hardware, and flawed fabrics. Defects do not encompass the results of ordinary wear and tear. In addition, "useful life" for purposes of this warranty, is defined as no more than three years, but may be shorter depending upon the type and frequency of the use of the garment. Nonetheless, it is the responsibility of the user and the applicable organization to establish its own guidelines and standards for assessing and determining the useful life of its apparel and equipment.

Excluded from coverage under this warranty are the following:

  • Products purchased any where other than direct from Lewco Clothing
  • Damage resulting from abuse, misuse, or improper care
  • Damage resulting from extended wear and tear
  • Damage resulting from tampering or user modification

     This warranty is the exclusive warranty provided by Lewco Clothing relating to the product and, to the maximum extent permitted by law, Lewco Clothing disclaims all other expressed or implied warranties, including without limitation warranties of merchantability and/or fitness for a particular purpose. 

    Instructions on warranty items:

    • call our customer support toll free at 1-833-211-0606
    • indicate what you are sending back
    • explain why you are sending back

    Shipping instructions:

    • include a copy of the original proof of purchase and receipt
    • include a brief description of the problem
    • mark or identify the defect 
    • ship the product to the following address:

    Lewco Services LLC.

    404 Delmar Way

    Vernal, UT. 84078

    (Please ship the garment pre-paid with insurance. Lewco Clothing assumes no responsibility for garments during shipment from customer to our warranty department and shipping charges are non-refundable.)

    If Lewco clothing determines that the garment is defective, it will either replace the garment or repair the garment. All determinations made by Lewco Clothing will be within its sole discretion and will be final.